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FAQs

Who is ADVi? Is ADVi a person?

ADVi is a chatbot, powered by artificial intelligence, who is available 24/7. ADVi doesn’t know everything, but they have a lot of information about applying to college, completing the FAFSA (or TASFA), college readiness, and more!

What can I ask ADVi?

You can ask ADVi all questions related to attending a public college or university in the state of Texas, including things like how financial aid works, what tests you need to take, how to transfer credits, and how to access campus resources. ADVi provides general information but can also connect you with advisers at specific colleges if you have a college or university in mind.

What if ADVi can’t answer my question?

Don’t worry, we’ve got your back! If ADVi does not know the answer to your question, a live college adviser will step in to assist you with your question within 48 hours.

How do I ask ADVi a question?

To ask ADVi a question, click on the ‘chat’ icon in the lower right-hand corner of our website. ADVi also chats via SMS text message, but right now, that option is only available to select audiences. Stay tuned!

Do I have to ask ADVi things in a certain way to get ADVi to respond?

ADVi does best when you as a single question per message. Keep it simple! If you don’t get the right answer, try asking your question in a different way. Here are a few examples of simple questions that ADVi can answer:

  • How can I pay for college?
  • What is campus life like?
  • What is the Texas Success Initiative?
  • What is FAFSA verification?
  • How do I transfer credits from another college?
  • What does EFC mean on the FAFSA?
  • What are the most in-demand majors in Texas?


Does ADVi know specifics about registering at any particular college?

ADVi has general information about public colleges and universities in Texas. At this time, ADVi is not able to provide details about any particular institution. For example, ADVi cannot answer specific questions about scholarships available at The University of Texas, but they can answer general questions like, “Where can I get scholarships?”

Do I need a smartphone to communicate with ADVi?

No, you can communicate with ADVi on any device (computer, tablet, etc.).

Does ADVi speak Spanish or any languages other than English?

ADVi currently only speaks English. Lo siento. If you prefer to communicate in Spanish, you can request to speak with an adviser. We’ll connect you with a Spanish-speaking adviser.

Who made ADVi?

ADVi was created by a collaboration between the Texas Higher Education Coordinating Board, the Division of Diversity and Community Engagement at the University of Texas at Austin, and AdmitHub.

How do I get ADVi at my school / in my district / at my institution?

Right now, any student in Texas may access ADVi at askADVi.org. Counselors, teachers, advisers, and parents are welcome to share this URL with all students!